6001 Green Point Drive S, Groveport, Ohio
About the RoleIn this role, you will lead large global engineering organizations, leading leaders and empowering them to run independent high-performing teams to design highly scalable and high performing technology solutions in an Agile work environment. You will provide leadership, mentorship and oversight to a high-performance team of engineering managers and engineers across product delivery, technology decisions, and best practices in resolving critical production issues to help simplify and improve business processes through the latest in technology and automation. You are...
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22 hours ago
6001 Green Point Drive S, Groveport, Ohio
About the RoleIn this role, you will be responsible for executing the Contact Center strategy for a multi-site and remote operation with responsibility for ensuring customer satisfaction globally across multiple brands and markets that integrates the broader Customer Experience journey while driving business results and meeting our service, financial and quality targets. You will be focused on the customer as you support and improve the customer experience and satisfaction through key metrics while ensuring people development is a top focus.What You'll DoExecute Contact...
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23 hours ago
6001 Green Point Drive S, Groveport, Ohio
About the RoleIn this role, you will design highly scalable and high performing technology solutions in an Agile work environment by developing creative and innovative solutions using and Agile practices. You will collaborate closely with key business support teams, product managers, security and architecture to assist in resolving critical production issues to help simplify and improve business processes through the latest in technology and automation. You are a technical expert and will lead through the requirements gathering, design, development, deployment, and support phases of...
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22 hours ago
6001 Green Point Drive S, Groveport, Ohio
About the RoleResponsible for design, development, and maintenance of software systems. Work in agile methodology with distributed teams. Solve relatively complex situations and analyze data to make effective decisions, keeping customer experience at the forefront. Mentor other team members. Collaborate with Architects, Product Managers, and other stake holders. Fix any production issues identified in the software. Foster innovation by applying best practices and learnings from emerging technologies and through collaboration with cross functional stakeholders and influence the...
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22 hours ago