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Server Assistant/Busser (Makahiki)-Full Time, $16.00/Hour + Gratuities

Job ID 1165656BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Apr. 18, 2024

Job Summary:

Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities:

  • Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
  • Responsible for welcoming and interacting with Guests in a positive and friendly manner
  • Delivers orders using designated pivot points
  • Checks receipts and assembles the order for the Guest
  • Has good judgment of food quality and production, understands the impact of spoilage
  • Ensures that the food presentation is fresh and up to quality standards
  • Replenishes food and other serving items on the serving line as necessary
  • Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
  • May pre-bus tables or seat guests
  • May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
  • Replenishes supply of clean linens, silverware, glassware and dishes in dining room
  • Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
  • Makes coffee and fills fruit juice dispensers
  • Cleans floors
  • Assembles food order to be taken to the dining room

Basic Qualifications:

  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

  • Previous restaurant experience; understanding of full service environment
  • Previous fine dining/table service experience preferred
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY
This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.


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Keyword: AULANI CASTING, AULANICASTING

The pay rate for this role in Hawaii is $16.00 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
2 days ago