Services Sr. Account Executive (Utilities)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a d passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Opportunity

SAP Services Account Executives (SAE) enable customers to realize the vision of the Intelligent Enterprise and embrace the promise of the experience economy. As the key customer-facing asset in our Services Sales organization, the SAE is responsible for positioning SAP Services as the differentiated partner that will help our clients achieve time-to-value while controlling implementation and operational costs on their path toward digital transformation and adoption of next-generation technologies.

The primary focus of the Services Account Executive is to embrace a Customer-First mentality. With core focus on the customer, the SAE works with a cross-section of talented and energetic SAP account team members to drive demand across the SAP Services portfolio. Customer engagement models range from fundamental engineering services in a Value-Assurance capacity to a fully integrated service delivery model involving innovation, core consulting, and premium support services. The successful SAE is able to articulate the full E2E transformation journey to our customers while striving to optimize consumption of SAP Services and technology.

Responsibilities

Demand Generation: Conduct detailed research and comprehensive analysis on customer industry and specific customer account business imperatives and challenges; Develop territory and account plans, leveraging all assets available (e.g. lines of service, marketing events, delivery resources) that represent pipeline growth and business opportunities; Ensure adequate pipeline coverage by leveraging the breadth of SAP Services’ entire portfolio of products and services; identify the intersection of customer business challenges with SAP Services capabilities; Continuously review and update territory and opportunity plans based on a dynamic customer environment.

Sales Execution: Become an expert in the customer decision making process and develop relationships with key decision makers, nurture champions and coaches, and progress a deal through sales cycle. Facilitate customer discovery and implementation scoping sessions to define requirements for input into implementation plans, estimates, resource models, and pricing models; Create and deliver customer presentations on implementation methodology, approach, best practices, risk mitigation strategies, and deployment recommendations that ensure customer success; Lead formulation and delivery of formal services proposals, RFP responses, Statements of Work (SOW); Update, maintain, and accurately report out regular updates to sales forecast.

Brand Ambassador: Build strong internal relationships with license sales, alliance partners, services delivery, product management, and other groups in the spirit of the SAP Building Bridges behavior; Embrace SAP’s purpose-driven culture to help the world run better and improve people’s lives; Maintain situational awareness of SAP marketing and brand identity campaigns; Be prepared to interact with and present to 'C' level executives at SAP Customers.

Technology Industry Leader: Continue to research and educate oneself formally in organized education forums and informally with internal sales collateral, competitor content, and internal eLearning resources related to SAP business; Be aware of, understand, and participate in professional association activities relevant to customer’s industry; Maintain knowledge and understanding of tech industry trends and the practical applications of emerging technologies (e.g.., IoT, Machine Learning, Blockchain, AI) Leverage social media and other tools to expand awareness of SAP innovations; Proactively position SAP’s thought leadership role in business process transformation and technology advancement.

Qualifications & Skills

Minimum of 8 -12 years of experience in sales or business development activities including generation and management of opportunities, bids, deal closure and relationship management. SAP product and prior enterprise business application software or implementation experience is preferred.

Experience working collaboratively through effective communication and management thinking coupled with significant political insightfulness

Proven experience with identifying opportunities and managing them through sales process from inception to close

Ability to project a professional presence while preparing and conducting presentations to customers during all phases of the relationship

Possess understanding of key negotiation terms and conditions and general understanding of contractual structures for medium to highly complex consulting engagements

Prior sales experience with the U.S. Utilities / Energy & Natural Resources industries and general knowledge of the technology decision process

Advanced capability in researching and understanding customer business challenges and tying them to associated value propositions

Experience leading and influencing a team without direct reporting authority

Ability to adapt and function effectively in fast-paced, changing environment

Personal Characteristics Required

Judgment: ability to demonstrate consistent logic, rationality and objectivity in decision making. Achieves good balance between quick decisiveness and slower, more systematic approaches. Performs critical problem solving easily.

Communication: ability to demonstrate fluency, proper grammar, and organization of thought. Demonstrates willingness to participate in and lead meetings and communicate effectively with staff at all levels.

Business acumen: ability to sound commercial judgement when demonstrating to our customers how our services will generate significant value and return on investment.

Independence: functions successfully without much supervision and stays focused.

Standards of Performance: strives and consistently achieves quality results; demonstrates low tolerance for mediocrity; exhibits conscientiousness, dedication, self-discipline and responsibility.

Empathy: Be able to adapt to a customer’s behavior and changing moods/behavior

Problem Solving: Must have a desire to help solve customer challenges by ing critical thinking skills

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in ing for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 233700 - 397300(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.