Ancillary Patient Services Representative Contingent Days
Job Details
Description
DMC Huron Valley-Sinai Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care. For emergency services, obstetrics and ambulatory surgery, Huron Valley-Sinai consistently ranks among the top hospitals in the nation.
Job Summary
Under general supervision, as assigned, and according to established procedures assists nursing and technical staff in screening and preparing patients for exams and performs a variety of moderately to highly complex patient registration duties for the designated Ancillary Services department.
As assigned: registers and schedules patient for exams, obtains insurance, medical and demographic data; performs and coordinates the patient registration activities including pre-registration, insurance verification including verification of benefit levels with various third party payors, appointment confirmation, verification of all demographic and referring physician information; assists in PACS/RIS and patient information management coordination to ensure completeness, accuracy and integrity and resolution of daily operational issues including matching and retrieval of images and reports; interacts with technologist and radiology nursing staff in order to ensure the completion of all appropriate paperwork, assists with entry of appropriate diagnosis coding and other information related to diagnostic procedures in order to ensure billing accuracy; interacts with customers/stakeholders to provide/distribute appropriate exam results in a timely and accurate manner; maintains patient charts and films as appropriate and assists with data collection activities required by administration and other outside agencies.
Qualifications:
1. High school diploma or equivalent. On the job training or related previous experience to acquire skills in screening and preparing patients for exams. Some college preferred.
2. Six to twelve months of related computer/information management experience required.
3. BCLS certification preferred.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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