• Job available in 5 locations
  • St. Petersburg, Florida, United States Corporate Office - St. Petersburg 140 Fountain Parkway
  • Chicago, Illinois, United States Corporate Office - Chicago 159 N Sangamon St.
  • Camp Hill, Pennsylvania, United States Corporate Office - Camp Hill 3543 Simpson Ferry Road
  • Milwaukee, Wisconsin, United States Corporate Office - Milwaukee 7800 W. Brown Deer Road #1
  • United States Flexible Location

Overview

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place.To learn more about the incredible impact we’re making on both our local and global communities,Click Here!

The Sr. Manager for the IT Tools and Automation team will be responsible for leading a group of smart and talented automated engineers who are currently responsible for disrupting and transforming the alerting, monitoring, automation, and cognitive compute space within Footlocker. This team is responsible for facilitating, managing, and providing governance around enterprise automation technologies which is being used to improve efficiency and reliability by streamlining manual processes that are redundant or inconsistent. You will be using agile methodologies with the latest in automation practices and tools to deploy “everything in code”.

Responsibilities

• Leading a team of smart and talented automation engineers.
• Continually identifying new opportunities for automation within technology services while working to optimize and improve existing workflows.
• Creating and orchestrating automation (e.g., effective alerting, monitoring, self-healing, etc.) to its fullest potential to support our hybrid infrastructure for availability, reliability, scalability, recoverability, and flexibility.
• Collaborating with other business units to understand how the services that we are providing can be continually improved.
• Interfacing with software vendors to evaluate, to ensure adequate ongoing support, licensing, and governance.
• Drive required upgrades, changes, and patching with the tools under your leadership.
• Drive strategy, roadmaps, and end-of-life planning.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or other equivalent majors.
• Minimum of 5yrs with automation, site reliability and/or other equivalent technology experience.
• Some development experience in any of the following specific languages (Python, Java, C#, Ansible, etc.)
• Knowledge of and experience with monitoring via API, WMI, SNMP, SSH, and tools (e.g., SolarWinds, New Relic APM, Instana, Splunk, Dynatrace
• Strong leadership and communication skills to lead a highly nimble, hyper-collaborative, and cross functional team.
• Strong knowledge of systems, networks, hardware, and software from an automation & monitoring standpoint.
• Experience with analytics, cognitive compute, AI, or machine learning a plus.
• Experience with Agile and DevOps methodologies preferred.
• Comfortable negotiating matrix organizations and responsibilities.
• Software engineering/development background will be a great plus.
• Experience within retail or a technology company, a plus
• Practical hands-on experience with infrastructure, networking, and application monitoring tools.
• Ability to work across teams/time-zones, supporting and managing large infrastructure & cross-organizational projects.
• Strong Conflict Resolution, Negotiation, and Influencing skills desired.
• ITIL adherence to strict change, problem, and incident management processes and procedures.
• Self-Starter with a Sense of Urgency.
• Proven track record in demonstrating operational efficiencies at an enterprise level.
• Customer obsessed.

Work Environment

• On-call support may be required
• Occasional weekend and evening work may be required
• Ability to travel up to 10%

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