Patient Service Representative
Job Details
Description
$3000 sign on bonus for new hires only
A non-exempt medical office position responsible for front office processes in the physician practice
- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges
- Charge entry and patient balance processing
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal
Qualifications
Education: High school diploma/GED or relevant work experience required with completion medical office assistant program preferred.
Certification: Prefer healthcare management/administration certification.
Experience: Must have a minimum of 2 years of experience working in a medical office setting
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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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