Patient Service Representative PRN
Job Details
Description
Medical office position responsible for front office processes in the physician practice
2503009603- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges
- Charge entry and patient balance processing
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal
Qualifications
Education:
High school diploma/GED required with completion medical office assistant program preferred
Certification:
Prefer healthcare management/administration certification
Experience:
Two years of customer service experience, preferably in a medical office setting
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