Customer Service Rep 1

Adecco is currently assisting a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in recruiting for a Customer Support Representative in Louisville, KY.  ! 

What do we need from you?       

• High School Diploma or GED with minimum of Associate degree preferred

• Must have previous call center experience handling pharmacy claims and benefits

  Excellent interpersonal communication skills.

• Must be proficient with Microsoft Office.

• Able to type 35 wpm or greater.

Schedule: Monday-Friday 1030AM-7PM

Pay Rate: The wage for this position is between $15 and $17. Hourly wage may depend upon experience, education, geographic location and other factors.

• Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

• Provide appropriate customer service and an effortless experience to the caller.

• Provide accurate information to the caller.

• Process refills and schedule shipments for patients or providers.

• Resolve the callers’ needs.

• Provide appropriate follow-up and next steps for caller.

• Follow Cover My Meds policies and procedures.

• Ability to work a flexible work schedule.

Click on for instant consideration!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $15.00 to $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.