National Operations Performance Director

Job ID: 2503007929-0 Date posted: 03/24/2025 Facility: Conifer Revenue Cycle Solutions

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Description

JOB SUMMARY

The Director, Operations Performance provides insight, direction and feedback into Conifer clients’ monthly Revenue Cycle performance, Budget Variance and overall P&L results and works pro-actively to report budget issues, as well as offer recommendations for improvement. Other responsibilities include preparing, organizing and analyzing the monthly financials and reports for Conifer leaders as well as meet with the clients to ensure an understanding of the financials and areas of concern.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Collaborate with client delivery/operations leaders to determine measurable performance metrics and oversee the design of reports and presentation materials that effectively and accurately measure and communicate account performance.
• Ensure routine assessment of all metrics measured support internal and external factors that could affect performance.
• Review and analyze operational performance related to cash collections and other A/R metrics.
• Working closely with client delivery, assist in proactive identification of issues (i.e. revenue reclasses, etc.) and develop solutions to eliminate/minimize the problem.
• Coordinate client month end reporting and impact analysis associated with settlements, and/or other issues that would affect.
• Review Conifer’s gain share and incentive performance through the contract period to ensure accuracy.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understanding of Revenue Cycle operations, process and challenges, from an outsourcing perspective and demonstrated experience in providing financial leadership in a health care/health system setting.
• Strategic, results oriented, and ability to drive initiatives to closure.
• Versatile interpersonal and communication style with the ability to effectively communicate with all levels within and outside the organization.
• Strong project management skills with the ability to multi-task effectively.
• Strong analytical, critical thinking & problem-solving skills.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• Bachelor degree in Finance/Accounting; Master’s degree and/or CPA preferred.
• 10 years of progressive financial management experience including financial operations, strategic and financial planning, and budgeting in a hospital environment.
• Consulting or outsourcing experience preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

TRAVEL

• Approximately 60% travel may be required

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Compensation and Benefit Information

Compensation

• Pay: $104,624.00 - $156,957.00 annually. Compensation depends on location, qualifications, and experience.
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, life, and business travel insurance
• Management time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

2503007929

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify