6001 Green Point Drive S, Groveport, Ohio
About the RoleIn this role, you will enable adoption and sustainability of capabilities in the Contact Center that deliver customer centric, digitally enabled and/or automated experiences. You will be responsible for understanding program requirements, participating in devising tech-oriented plans, tracking progress, and regularly updating stakeholders. You should strive to minimize business disruption through guidance and solutions to the problems business end users experience using our systems, tools, and reports.What You'll DoDrive operational excellence in the Contact Center...
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10 days ago